Achilles Tendonitis

Achilles tendonitis is a term that commonly refers to inflammation of the Achilles tendon or its covering. Most specialists now use the term Achilles tendinopathy, which includes both inflammation and small tears in the tendon. It can cause pain, stiffness and swelling at the back of the heel, especially first thing in the morning or when you start to exercise.

At The Westway Clinic, 17 Hatchlands Road, Redhill, our podiatrists usually start with a 45-minute biomechanical assessment with PHITS pressure-plate analysis (£90). That helps us understand how you stand and walk, and whether rehab, orthotics or shockwave may help. You do not need a GP referral.

Book your biomechanical assessment or call 01737 762990.

What happens at your biomechanical assessment

The usual first step is the 45-minute biomechanical assessment, including PHITS pressure-plate analysis, at £90. We will talk through where it hurts, your sport or work, your footwear, and what you have already tried, then examine how you stand and walk. You do not need a GP referral. A review appointment, if you need one later, is £49.

This is a guide only. Your podiatrist will explain what is likely to help after the assessment. We do not guarantee that any option will be recommended, or that symptoms will settle in a set time.

Treatment options we may discuss

Suitability is decided after your assessment. Achilles pain often needs more than one approach.

1. Rehab

Many people benefit from a structured plan of calf and Achilles stretching and strengthening, sensible changes to training or time on your feet, and footwear advice. This is often the starting point, with or without other treatment.

2. Orthotics

If the way you stand or walk is loading the tendon, your podiatrist may discuss orthotics as one part of a wider plan, not as a cure on their own, and only after the biomechanical assessment. Prefabricated devices start at £65. Custom devices start at £300, up to £320 for PHITS bespoke orthotics (simple bespoke insoles £125; EVA £250). The full list is on our orthotics page.

3. Shockwave

If shockwave is suitable, it is £80 a session, or £300 for a course of 4. When you are already booked for the £90 biomechanical assessment, shockwave can often be started in that same visit at no extra cost, if your podiatrist is happy it is appropriate. Further sessions are then charged as above. We assess you first and only use it when it is suitable; results vary. More detail is on our shockwave therapy page.

Ready for the next step? Book your biomechanical assessment or call 01737 762990.

What are the causes of Achilles tendonitis?

  • Over-training or unaccustomed use (“too much too soon”)
  • A sudden change in training surface, for example grass to pavement
  • Flat (over-pronated) feet
  • A high foot arch with a tight Achilles tendon
  • Tight hamstring (back of thigh) and calf muscles
  • Poorly supportive footwear
  • Hill running
  • Poor eccentric strength

What are the symptoms of Achilles tendonitis?

  • Pain, stiffness and loss of strength in the affected area
  • Pain that may get worse when you use your Achilles tendon
  • More pain and stiffness during the night or when you get up in the morning
  • The area may be tender, red, warm or swollen if there is inflammation
  • You may notice a crunchy sound or feeling when you use the tendon

Book a Podiatry Appointment

Contact Us - Podiatry

Whether you need to ask a question, make or change an appointment or just want to book an appointment, our dedicated and knowledgeable reception staff are available to help.

To get in touch, simply give us a call on 01737 762990 during our opening hours or send us a message using the contact form and we will get in touch.

What our clients say

I have been attending this clinic for the last 13 – 14 years. I have problems with ingrowing toenails and have had nail surgery. The care I received was excellent both with the surgery and aftercare

Pam M – Reigate

I was quite anxious on my first visit, having never used any service like this before, but they immediately put me at ease. They are so welcoming and friendly, knowledgeable and informative. The clinic is exceptionally well run, clean and organised and I feel in safe hands. Now it’s one of my favourite health “jobs” to do

Mandy R – Horley

This was my first visit to a podiatrist. I was really impressed on my first visit and everyone was very friendly. They diagnosed my problem very quickly and knew exactly what to do. I was immediately put at ease and, although the problem has required further treatment, I feel that my feet are in very good hands!!! Thank you!!!

Philip R – Redhill

Very quickly established the cause of issues and a plan to get it sorted. Each appointment has been excellent and very clear on how to tackle the problem. Fingers crossed for flip-flops in the summer!

Laura S – Reigate

Very positive experience. Lovely people and excellent treatment over several years. My feet are kept in prime condition!

Robert B – Redhill

Very professional, excellent service, and always a friendly face! You would be hard pushed to find a better Podiatrist.

Sue SJ – Reigate