Plantar Fasciitis & Heel Pain in Redhill
Sharp heel pain when you first stand in the morning — or after sitting, then walking again — is often plantar fasciitis: irritation of the plantar fascia, the band of tissue under the foot from heel to forefoot. At The Westway Clinic, 17 Hatchlands Road, Redhill, our HCPC-registered podiatrists assess heel and arch pain. The usual first step is a 45-minute biomechanical assessment with PHITS pressure-plate analysis (£90), which may be with Emmanuel Acheampong (HCPC CH33952) or another Westway HCPC-registered podiatrist. From there, a plan may include footwear advice, stretching and strengthening, custom or prefabricated orthotics, or — where suitable after assessment — discussion of a cortisone injection (£200). Orthotics prescribing and injections on this pathway often remain with Emmanuel in his specialist clinics (Tuesday and Friday). Routine podiatry for nails, corns and hard skin remains available Monday to Saturday with the wider team. Patients visit us from Redhill, Reigate, Merstham, Earlswood, Nutfield, Horley and the surrounding Surrey area.
Book a biomechanical assessment online at westwayclinic.co.uk/booking or call 01737 762990.
Trust at a glance: HCPC-registered podiatrists · 17 Hatchlands Road, Redhill RH1 6AA · Open Monday–Saturday · Rated 5 stars on Google · Heel-pain / plantar fasciitis assessments with our HCPC-registered podiatrists (including Emmanuel Acheampong, HCPC CH33952, MSc in Podiatric Surgery; specialist clinics Tue & Fri) · Orthotics prescribing and injections often with Emmanuel · Gateway: 45-min biomechanical assessment with PHITS (£90; review £49) · Orthotics ladder from prefabricated £65 to PHITS bespoke £320 · Cortisone injection £200 soft after assessment if suitable · Routine podiatry Mon–Sat (separate from specialist MSK clinics) · Parking nearby
Formerly Footzone Podiatry at The Westway Clinic.
Self-care, assessment, orthotics or injection?
This is a guide only — your assessing podiatrist decides after the biomechanical assessment. We do not guarantee that orthotics or an injection will be recommended, or that any path will relieve pain or return you to sport.
| Your situation | Often discussed first | Typical fee pattern |
|---|---|---|
| Mild first flare; short history; willing to try footwear + calf stretches | Self-care advice; may still book assessment if pain persists | Advice within assessment or routine visit as booked |
| Heel / arch pain that keeps returning; morning pain; “I don’t know why” | Biomechanical assessment (45 min, incl. PHITS) | £90 (review £49) |
| Already assessed here; need a check or orthotic review | Biomechanical review | £49 |
| Mechanics-related load; shop insoles haven’t helped | Orthotics after assessment (type agreed with you) | From £65 prefabricated; bespoke from £300; see ladder below |
| Persistent / chronic plantar fasciitis after assessment | Cortisone injection discussion if suitable | £200 (soft — only if appropriate) |
| Nails, corns or hard skin only — no heel-pain plan needed | Routine or new-patient podiatry | £60 new / £55 follow-up |
| Not sure which booking to choose | Call reception — we’ll guide you | — |
Ready to book? Call 01737 762990 or book online. For heel or arch pain, book a biomechanical assessment — see our biomechanical assessments hub.
Why book plantar fasciitis care here?
- Clear gateway for heel pain — 45-minute biomechanical assessment with PHITS (£90; review £49) so the plan fits how you stand and walk, not a guess
- Orthotics as a core path — full ladder from prefabricated £65 to PHITS bespoke £320, prescribed by Emmanuel when they fit your plan after assessment — see orthotics
- Soft injection option when needed — cortisone £200, only after assessment if suitable; no pressure to proceed
- Team assessment; Emmanuel for orthotics / injections — assessments with Emmanuel or another Westway HCPC-registered podiatrist; Emmanuel (HCPC CH33952, MSc in Podiatric Surgery) for prescribing and injections in specialist clinics Tuesday and Friday; not a routine Mon–Sat nail/corn appointment
- Part of a wider plan — footwear, activity changes and rehab often sit alongside devices or injection discussion; we do not sell a cure
- No GP referral needed privately; deep link into our live MSK / biomechanical hub
What is plantar fasciitis?
Plantar fasciitis is an overuse condition of the plantar fascia — a band of tissue on the underside of the foot running from the heel along the arch to the forefoot. The plantar fascia helps make the foot rigid and stable when you push off in walking and running, and its function relates closely to the calf and Achilles region.
Symptoms are typically a sharp, often burning pain localised at the inner heel (one foot or both). Pain is often worse when first standing in the morning, then eases during the day, and may return with prolonged standing or exercise. Response to treatment varies; we do not guarantee timelines or outcomes.
Underlying causes
Causes are predominantly related to foot mechanics. People with flat feet are often affected, because there can be increased strain on the plantar fascia during the propulsive phase of walking. It is also seen in more rigid, high-arched foot types, where a lack of shock absorption at heel strike can increase strain at the heel.
Plantar fasciitis is also commonly associated with tightness of the calf and Achilles region, because the plantar fascia is continuous with structures in these regions and they work together during walking. Training load, footwear and time on your feet can contribute — Emmanuel explores these at assessment.
What happens at your biomechanical assessment
- Book the gateway. The 45-minute biomechanical assessment includes PHITS pressure-plate analysis (£90) and may be with Emmanuel or another Westway HCPC-registered podiatrist. You do not need a GP referral privately.
- History. Where it hurts, morning pain pattern, sport or work demands, footwear, previous injuries, and what you have already tried.
- Examination. Looking at posture, joint range, soft tissues and load from the lower limb to the heel and arch, as relevant.
- Gait and PHITS. Walking (and sometimes standing or simple tasks) with pressure-plate data to support clinical findings.
- Plan in plain English. Footwear changes, activity modification, stretching and strengthening, whether orthotics are likely to help as part of your plan — and which rung of the ladder fits — or whether a cortisone injection is worth discussing for persistent cases. Fees are explained before you proceed.
Ready for the next step? Book your biomechanical assessment or call 01737 762990.
Treatment paths we may discuss
Soft guidance only. Suitability is decided after your biomechanical assessment. Plantar fasciitis often needs more than one approach; nothing here is a cure claim.
1. Footwear, load and rehab
Many people benefit from footwear that matches their foot type (for example, more cushioning for a rigid high-arched foot rather than a heavy “motion control” shoe), sensible activity changes, and a structured calf / plantar stretching and strengthening plan. Emmanuel explains what to try first. Soft language only — response varies. See also stretching & strengthening.
2. Orthotics (core path for many heel-pain plans)
Symptoms driven by alterations in foot function (including patterns sometimes described as over-pronation) can often be managed with orthotic devices as one part of a wider plan, not a standalone cure. After assessment, Emmanuel discusses whether a prefabricated device, simple bespoke insole, EVA, PHITS bespoke or a polypropylene/carbon custom device suits your feet, shoes and goals. Orthotics prescribing on this pathway remains with Emmanuel.
| Orthotic option | Price |
|---|---|
| Prefabricated orthotics | £65 |
| Simple bespoke insoles | £125 |
| EVA orthotics | £250 |
| Custom orthotics (bespoke polypropylene / carbon fibre) | from £300 |
| PHITS bespoke orthotics | £320 |
| Orthotic refurbishment | £135 |
Full detail on our orthotics page. We do not currently offer Archform 3D-printed orthotics.
3. Cortisone injection (soft — persistent cases)
In more chronic or persistent plantar fasciitis, after assessment, Emmanuel may discuss a corticosteroid (cortisone) injection and administer it when appropriate. Fee: £200. Suitability is decided after assessment — this is not automatic, and we do not guarantee duration of benefit. Injections on this pathway remain with Emmanuel (specialist clinics Tue & Fri).
4. Other options (soft)
Where helpful, Emmanuel may suggest links to physiotherapy or osteopathy in clinic, or further imaging / onward referral if the picture is unclear. Shockwave therapy is available in the clinic generally — whether it forms part of a plantar fasciitis plan for you is decided after assessment (confirm package/price before hard-coding a PF-specific offer).
Compare paths at Westway
Soft guidance only — not a promise of outcome, downtime or that any path will be recommended.
| Biomechanical assessment | Orthotics | Cortisone injection | |
|---|---|---|---|
| Often considered for | Heel / arch pain; unclear cause; planning next steps | Mechanics-related load after assessment | Persistent / chronic PF after assessment |
| Typical fee | £90 (review £49) | From £65 prefabricated; bespoke from £300 | £200 |
| Visit includes | History, exam, gait, PHITS | Device type agreed after assessment | Assessment first; injection only if appropriate |
| What it is not | A guarantee of diagnosis certainty | A cure-all or Archform 3D-print service | A first step for every patient |
Plantar fasciitis & related prices at a glance
| Appointment / item | Price |
|---|---|
| Biomechanical assessment (45 min, incl. PHITS) | £90 |
| Biomechanical review | £49 |
| Prefabricated orthotics | £65 |
| Simple bespoke insoles | £125 |
| EVA orthotics | £250 |
| Custom orthotics (bespoke polypropylene / carbon fibre) | from £300 |
| PHITS bespoke orthotics | £320 |
| Orthotic refurbishment | £135 |
| Cortisone injection (after assessment if suitable) | £200 |
| New patient podiatry appointment (routine — separate service) | £60 |
| Follow-up / routine appointment | £55 |
See all clinic fees on our prices. Gateway detail: biomechanical assessments. Device ladder: orthotics.
Health insurance: check your policy before booking. Authorisation rules vary for assessments, orthotics and injections.
Who assesses and treats plantar fasciitis here?
Biomechanical assessments (including PHITS) for heel and arch pain may be with Emmanuel Acheampong or another Westway HCPC-registered podiatrist. Soft clinic language applies: “our HCPC-registered podiatrists” / “your assessing podiatrist”.
Custom and prefabricated orthotics prescribing and cortisone injections on this pathway often remain with Emmanuel in his specialist clinics (Tuesdays and Fridays). Emmanuel is an HCPC-registered podiatrist (CH33952), with a BSc (Hons) in Podiatric Medicine and an MSc in Podiatric Surgery. He spent around five years as a specialist podiatrist at Suffolk Foot Surgery Centre, Ipswich, gaining experience in triage, arthritis assessment, X-ray review, scrubbing in, advising on surgical options and administering steroid injections.
Routine podiatry (nails, corns, hard skin and similar) remains available Monday to Saturday with the wider team — that is a separate service from specialist MSK clinics and does not include this heel-pain pathway.
You can check his registration on the HCPC register at hcpc-uk.org.
Visiting The Westway Clinic
- Address: The Westway Clinic, 17 Hatchlands Road, Redhill, Surrey RH1 6AA
- Opening hours: Monday to Friday 9.00am–7.30pm and Saturday 9.00am–1.30pm. Gateway assessments may be with our HCPC-registered podiatrists; orthotics prescribing and injections often take place in Emmanuel’s Tuesday and Friday specialist clinics.
- Parking: parking is available nearby
- Reviews: we’re rated 5 stars on Google
Book your biomechanical assessment for heel pain
If first-step morning heel pain, arch ache after standing, or returning plantar fasciitis is limiting walking, work or sport — or shop insoles have not settled things — start with the 45-minute biomechanical assessment with PHITS analysis. Emmanuel will explain whether footwear and rehab, orthotics, or an injection discussion fit your plan before you commit.
Book online at westwayclinic.co.uk/booking or call 01737 762990. No GP referral needed privately.
Frequently asked questions
What does plantar fasciitis feel like?
Often a sharp or burning pain at the inner heel, worse with the first steps in the morning or after sitting, then easing somewhat — and sometimes returning with prolonged standing or exercise. Assessment confirms whether that picture fits you.
Which appointment should I book for heel pain?
Book a biomechanical assessment (£90, 45 minutes, includes PHITS) with Emmanuel or another Westway HCPC-registered podiatrist for foot and ankle issues. Reception can help if you are unsure — call 01737 762990.
Who treats plantar fasciitis — can any Westway podiatrist do the assessment?
Yes. Foot and ankle biomechanical assessments may be with Emmanuel Acheampong or another Westway HCPC-registered podiatrist. Orthotics prescribing and injections on this pathway often remain with Emmanuel in his specialist clinics (Tuesday and Friday). Routine Monday–Saturday nail/corn podiatry is a separate service.
Will I definitely get orthotics?
No. Emmanuel prescribes orthotics when they are a sensible part of your plan after his assessment. Some people need footwear and rehab advice only; others benefit from prefabricated or custom devices. See orthotics.
How much do orthotics cost for plantar fasciitis?
Prefabricated £65; simple bespoke £125; EVA £250; custom (polypropylene / carbon) from £300; PHITS bespoke £320; refurbishment £135. Assessment £90; review £49. Fees are confirmed before you proceed.
Do you offer a cortisone injection for plantar fasciitis?
Where suitable after assessment for more persistent cases, a cortisone injection (£200) may be discussed and administered by Emmanuel. Benefit and suitability vary; we do not guarantee results.
Do you offer shockwave for plantar fasciitis?
Shockwave therapy is available in the clinic generally. Whether it is appropriate for your plantar fasciitis is decided after assessment — we do not list a PF-specific shockwave package or price on this page until confirmed.
Do you offer 3D-printed or Archform orthotics?
Not at present. Do not book expecting Archform or in-house 3D printing.
Is plantar fasciitis cured by orthotics or an injection?
No. Orthotics and injections are usually parts of a plan with footwear advice, activity changes and rehab where needed. Results vary; we do not guarantee pain relief or return to sport.
Do I need a GP referral?
No. You can book directly. If you have private health insurance, check your policy and any authorisation needed before assessment, orthotics or injections.
Where are you?
The Westway Clinic, 17 Hatchlands Road, Redhill, Surrey RH1 6AA. Parking nearby.
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